Don't let customers leave without an answer

It answers customers 24/7, recommends products and hands more complex cases to your team.

Try it free

No credit card • Cancel anytime

Where the shopping assistant helps your customers

The shopping assistant helps at the moments when a customer is looking for an answer, hesitating over a choice or needs human help.

The customer is looking for an answer

Shipping, payment, availability or returns often decide whether a customer continues the purchase.

The shopping assistant answers right on your site, based on information from your e-shop.

The customer is hesitating over a choice

When a customer is unsure about a variant, size or specs, they often postpone the purchase.

The shopping assistant proactively reaches out and helps the customer choose.

The question needs a human

Some situations need an individual solution and shouldn't be left unanswered.

The shopping assistant hands the conversation to your team along with the context, so the customer doesn't have to start over.

Product recommendations
During the conversation it can recommend relevant products from your e-shop.
Answers only on allowed topics
It only answers topics related to your e-shop that you allow.
Smart assistant
The shopping assistant helps start the conversation at the right moment, assists in the cart and offers additional product information.
Handover to an operator
When a question needs an individual solution, the widget smoothly hands the conversation to an operator without losing context.

You manage everything from the client portal

The shopping assistant isn't a black box. In the client portal you set the assistant's behavior, work with your data and keep an overview of conversations and performance in one place.

Settings in one place
In the portal you adjust the widget's appearance, the assistant's behavior and basic scenarios without complex work.
Data under control
The assistant answers from your products, FAQ, shipping, payments and other information from your e-shop.
Conversations and handoff
You can see chat history, operator interventions and cases where the conversation had to be taken over.
Statistics and usage
You track the assistant's performance, number of answers, limit usage and other reports in one place.

Deployment without complex implementation

The shopping assistant guides you through setup step by step. You configure the widget, add data, test answers and finally paste a short script onto your site.

Enter your e-shop
Create an account and enter your e-shop's address.
Set up the widget
Customize the appearance, welcome message, suggested questions and basic behavior.
Add data
Connect products, FAQ, shipping, payments, terms or your own knowledge base.
Test the assistant
In the portal you verify typical questions, answers, product recommendations and handover to an operator.
Paste the script
Add a short script tag to your site and the widget starts working.

Start with no risk

Try it free for 7 days with no credit card. Choose a plan based on your e-shop size and number of answers.

PLUS

For small and mid-size e-shops

1,090 CZK / month

500 answers
Shopping assistant 24/7
Basic Smart assistant
Basic dashboard